VoIP BUSINESS PACKAGES

FEATURE BASIC ENHANCED PREMIUM
General Features      
DID/DOD Phone Number X X X
Unlimited Local Calls X X X
Unlimited In-Network Calls X X X
Unlimited Incoming Calls X X X
911/E911 Where Available X X X
Keep My Number (LNP) X X X
Virtual Number X X X
Toll Free Service (optional) X X X
Optional Services      
Attendant PC X X X
ACD Capability X X X
Conference Bridging Service X X X
Data Exchange Service X X X
Phone Features      
Call Logs X X X
Call Restrictions X X X
Call Waiting On/Off X X X
Caller ID On/Off X X X
Calling Name ID X X X
Call Forwarding-Busy/No Answer X X X
Call Hold X X X
Call Transfer X X X
Distinctive Ringing X X X
Do Not Disturb X X X
Last Call Return X X X
Last Number Redial X X X
Malicious Call Trace X X X
Message Waiting Indicator X X X
Music on Hold X X X
Personal Speed Dialing X X X
Account Codes   X X
Black List Dialing   X X
Bridged/Shared Line Appearances   X X
Call Park   X X
Call Pickup Directed/Group   X X
Hunt Groups   X X
White List Dialing   X X
Voicemail Features      
Play X X X
Skip X X X
Save X X X
Delete X X X
Forward X X X
Reply X X X
Reply to All X X X
Notification      
Message Waiting Light X X X
Stutter Dialtone X X X
Email Notification X X X
Outcall X X X
Busy Greeting X X X
No Answer Greeting X X X
Extended Absence Greeting X X X
Generic Greeting X X X
Reply-to-Live (call sender) X X X
Message Delivery Options X X X
Broadcast Messages X X X
Auto Attendant X X X
Web Access to Messages   X X
Portal Features      
Missed Calls   X X
Click to Call   X X
Contacts Page   X X
Call Logs Page   X X
My Profile Page   X X
Unified Voicemail box   X X
Custom Call Handling      
Reach Me   X X
Caller Categories   X X
Call Treatment   X X
Find Me/Follow Me   X X
Missed Call Notification   X X
No Answer Ring Timers   X X
Selective Call Forwarding   X X
Selective Call Rejection   X X
Selective Call Acceptance   X X
Simultaneous Ring   X X
Multi Phone Ring   X X
Microsoft Outlook Integration      
Click to Call from Outlook   X X
Remote Calling   X X
Virtual Office (requires a browser and a phone)
  • Two Legged Call
  • Click to Call Remote Access
  • Click to Call Remote Billing
  • Click to Call Remote Caller ID
  • Click to Call Remote Internal Number Access
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Mobile Office (requires an Internet enabled (WAP) mobile phone)
  • Remote changes to reach me settings
  • Call Forward
  • Call Logs
  • Contact Group Association
  • Click to Call
  • Contacts Search
  • Secure Login
  • Voice Mail Indicator
  • Voice Mail Click to Call
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